Online Privacy Notice

We at VivaCandy respect and prioritize issues relating to our customers' privacy. This Online Privacy Notice therefore describes the types of personal information we collect at www.vivacandy.com (herein referred to as the "Site"), how we use this information, with whom we share it, and the choices available to users of our Site regarding our use of such information. We also describe the measures we take to protect the security of the information and how you may contact us regarding our privacy practices.

 

INFORMATION WE COLLECT

The kinds of personal information we collect from users of our Site include, but are not limited to:

• Contact information (such as name, postal address, telephone number, and email address);
• Login credentials for the Site;
• Payment information (such as card payment details);
• Purchase and transaction information (including serial numbers for timepiece registration);
• Information provided through user-generated content, such as via our live chat function.

 

Information We Collect by Automated Means

When you use our Site, we may collect certain information by automated means using technologies such as cookies, web server logs, web beacons, and JavaScript.

Cookies are files sent to your internet-connected device to identify your browser or store settings. Our Site may use cookies (such as HTTP cookies) and other local storage technologies. Your browser may allow you to manage cookie settings; however, disabling cookies may limit Site functionality.

Our web servers may log: device type, operating system, browser type, domain, language settings, country, time zone, referring web page addresses, and IP addresses. We may use "web beacons" (small files linking web pages to servers) and JavaScript to analyze user interactions.

Third-party analytics services (e.g., Google Analytics) may collect information (including IP addresses) to analyze Site engagement. To learn about opting out, visit the providers' websites.

Note: We currently do not respond to "Do Not Track" browser signals.

 

HOW WE USE THE INFORMATION WE COLLECT

We may use the information to:

• Provide products and services;
• Create/manage your account;
• Process payments;
• Send promotional materials;
• Communicate about events, surveys, and market research;
• Respond to inquiries;
• Perform data analyses (including anonymization/aggregation);
• Operate and improve our business (e.g., developing new services, managing communications, auditing);
• Prevent fraud and unlawful activity;
• Comply with legal requirements and industry standards.

We may also use automated-collection information to:

• Customize Site visits;
• Deliver tailored content/ads;
• Manage our Site and business operations.

 

INFORMATION WE SHARE

We do not sell your personal information, except as described herein. We may share information with:

• Service providers (e.g., Neiman Marcus Direct for fulfillment) acting on our instructions;
• Affiliates for purposes described in this notice;
• Third parties for marketing purposes (you may opt out per below).

You may object to the use of your information in marketing databases or withdraw consent at any time.

 

How to Opt-Out

To opt out of marketing database usage, contact us per the "How to Contact Us" section.

We may disclose information:

• As required by law or legal process;
• To law enforcement;
• To prevent harm, fraud, or illegal activity;
• In connection with business transfers (e.g., mergers).

 

NOTICE TO CALIFORNIA RESIDENTS

California residents may request:

1. Categories of personal information disclosed to third parties for direct marketing in the immediately preceding calendar year;
2. Names of those third parties.
   Contact us per the "How to Contact Us" section.

 

YOUR RIGHTS AND CHOICES

You may:

• Update preferences;
• Request removal from mailing lists;
• Request access to, or correction/deletion of, your information (as permitted by law).
  Contact us per below.

 

DATA TRANSFERS

Information may be transferred to countries (e.g., the U.S.) with different data protection laws. We will protect transferred data as described herein.

 

HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical, and physical safeguards to protect against unauthorized destruction, loss, alteration, access, disclosure, or use of your information.

 

LINKS TO OTHER WEBSITES

Linked sites operate independently and have their own privacy policies. We are not responsible for their content or practices.

 

UPDATES TO OUR ONLINE PRIVACY NOTICE

This notice may be updated periodically without prior notice. Significant changes will be posted on our Site with the latest update date.

 

HOW TO CONTACT US

For questions, updates, or preferences, contact us at: info@vivacandy.com